Residents Guide

Everything you need to pay rent, request maintenance, and reach our team.

Your TPG Management Office

One Gateway Center, Suite 2600
Newark, NJ 07102

See our location on the map

Contact info:

Phone
732-978-9390

Email
leasing@tpgmanagement.net

Hours:

Monday - Friday
9:00 AM - 5:00 PM

Make payments, manage your account, view important documents, and submit every maintenance request online through your Resident Portal. For anything else, email leasing@tpgmanagement.net.

Accessing Your Portal

Step 1

Click the link provided in the resident portal activation email you received from TPG Management. Be sure to save the link as a bookmark in your browser for easy access in the future.

You can also always head to our website at tpgmanagement.net and click on "Login" at the top right corner.

Step 2

On the Resident Portal login page, enter your email address and click the "Next" button. Be sure to use the primary email address you have on file with TPG Management.

The first time you access the system you will be prompted to create a password to activate your account.

Step 3

Enter your password and then click "Submit." Now you're logged in to your resident portal!

Couple unpacking boxes in new home with dog

How to Pay Rent

Pay Online

Go to tpgmanagement.net and click the "Resident portal" button.

Pay By Check

Personal checks can be mailed to the payment address in your lease and must be received by the 3rd of each month. There is no fee for paying outside the portal.

*Rent received after the 5th is late, carries a $70 late fee, and must be paid with certified funds.

How to Submit a Maintenance Request

Go to tpgmanagement.net and click the "Resident portal" button.
Fill out the form describing the issue and upload any images you may have.
Click "Submit Request" button.

*All maintenance requests must be submitted through the Resident Portal. Requests by phone, text, or email are not accepted.

Emergencies (no heat in winter, no water, active flooding or leaks, sewage backup, or no electricity): submit the request, then call 732-978-9390. A live coordinator answers after hours. For fire, a gas smell, or any danger to life, call 911 first.

Resident Responsibilities

Residents are responsible for consumables and routine upkeep. Anything beyond this list goes through the Resident Portal.

Replacing light bulbs
Replacing HVAC and AC filters at least every 3 months
Replacing refrigerator and water filters
Replacing batteries in smoke and carbon monoxide detectors, and testing them monthly
Clearing minor sink, tub, and toilet clogs caused by everyday use
Keeping appliances, floors, and fixtures clean
Taking out your own trash and recycling; residents are responsible for any trash fines
Lawn care and snow removal where your lease assigns them to you
Reporting leaks, damage, or a detector that will not work right away through the portal

Never disable or remove a smoke or carbon monoxide detector.

Questions?

Email leasing@tpgmanagement.net for anything that is not a maintenance request. Formal notices, such as a notice to vacate, must be given as your lease requires.

RESIDENT FAQ NOTICE TO VACATE